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Reputation Management – Your Virtual Doorway To Your Business.

This video explains why your customers are probably having trouble finding your business online and why it is very important that you do something about it ASAP.

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Can you answer YES to any of these questions?

  • Does our business have inconsistent information on website directories?
  • Are there bad and/or good reviews you have not responded to yet?
  • Is your Google+ page not up to date?
  • Are you getting reviews for your business?

People search for everything they need online, are you properly represented?

80% of people know what they are going to buy before going into a store.

Are you paying attention to your digital footprint?

Reputation Intelligence

New Media Has Changed the Game

Your customers are shaping your brand and affecting your bottom line more than ever.

Did you know 2/3 of people are more likely to buy from a store if they find positive comments about it online? Conversely, 1/2 are less likely to buy if comments are negative.

Do the major data providers have the proper information for your business? If you don’t know that usually means they do not.

This means your customers and clients are having trouble finding the correct information for your business.

Are there bad reviews for your business and are you monitoring reviews at all? Look at this sample report that shows the data for this company’s online reputation.

Improving Online Visibility

  • The Visibility feature gathers all the locations on
  • The web where your business listing can be found.
  • It shows you where you’re missing and where the data might be wrong.
  • Online listings are crucial to making sure customers can find your business. The more consistent listings you have, the higher up on Google you are.
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Monitoring Reviews

The Reviews section monitors the top consumer sites where your business might be mentioned.

If you see a bad review, respond with an apology, explanation, or incentive to win back the customer. If you see a good review, spread it around as much as possible.

Monitoring Social Media

Monitor Your Social Profiles
Track your Facebook likes, Twitter followers, and Foursquare check-ins. When people like, retweet, or comment, you will see it here.
Monitor Your Employees
Track employee tweets and Foursquare activity. Know if they’re saying anything bad about your business the second that they posted

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Monitor Competition

Share Of Voice graphs reveal how your business
stacks up against your competitors in local
internet searches.

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Receive Alerts

Every time a new review or mention is found, you’ll be notified by email. Every week you’ll be sent an Executive Report that breaks down how your business is faring in online conversations

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What does Reputation Intelligence do?

  • Check business online listings.
  • Find reviews from top sources so you can know to reply to them.
  • See all business online mentions from Twitter, Facebook, Yelp, Foursquare
  • Reports analytics and notifications of competitors.
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